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Quality

Quality is what makes us different from other companies in this industry. iVaidhya ensures the Quality process right from selection of our employees. To meet the standards of the industry iVaidhya has developed rigorous training and Quality management process to all our service personnel.

iVaidhya utilize state-of-the-art fiber networks, comprehensive and quality medical billing and other softwares. We are HIPAA compliant, and all materials are kept secure and all appropriate laws are observed for handling the release of information. We have firewalls and antivirus software on all the computers and update virus definitions daily.

A testament to our commitment to provide only the highest quality services is our clients. After all, our first customers remain our customers today. By being proactive in the ever-changing healthcare environment, we continue to change and upgrade our services to meet the needs of our clients and their profession.

• Advanced Technology
• Human Resources
• Clear understanding of billing agent's needs
• Methods to resolve issues quickly and fairly
• Financial Stability
• Cultural Fit
• Proven track record
• Reasonable price
• Performance measures
• Communication, initial and ongoing
• Data Confidential, retention, destruction protocols
• Contract agreement – with service levels and
   consequences

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