Faq's Career Contact  
 
 
 
FAQs
Q. What is iVaidhya all about?
Q. What services does iVaidhya provide?
Q. How will you handle my project?
Q. Will outsourcing to iVaidhya be cost effective?
Q. How much is it going to cost me to get started?
Q. What qualifications do your employees hold?
Q. Do you possess long-term viability?
Q. How do you bill us?
Q. How do I pay you?
Q. How do I ensure that my data is protected?
Q. How do I sign up a contract or work order?
 
 
 
 
 
What is iVaidhya all about?

iVaidhya, part of a $ 100 million leading group established in 1980. At iVaidhya, we offer the most comprehensive billing and compliance services available to physicians.

At iVaidhya, we understand your concerns about outsourcing risks. We will function as a part of your team and achieve your business goals.
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What services does iVaidhya provide?

  • Medical Transcription
  • Medical Billing - Patients Demographics, Charge Entry, Claims Submission, Cash Posting
  • Medical Coding - ICD -9- CM codes, CPT codes, HCPCS
  • Receivables Management - Denial Analysis, AR Follow-up, Insurance and Patient Calling
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How will you handle my project?

Trial Period: We have a trial period that will minimize your outsourcing risks. With this, you can evaluate our performance and decide whether you want to outsource your entire project to us.

Project Transition: We implement a ‘Process Knowledge Transfer Methodology' that assures a seamless transition of your project to our offshore base. This will greatly reduce your outsourcing risks.

Project Management: You will have a single point of contact who will be responsible for communication and management of every step of the project.

Customer Relationship: We take and implement regular feedback of the progress of your project.
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Will outsourcing to iVaidhya be cost effective?

iVaidhya is about more than just cost savings. In addition to the 40%-60% cost reduction, we will help you in actually increasing your revenue with more efficient workflow processes.
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How much is it going to cost me to get started?

Nothing. There is no start up costs, hidden fees or software or hardware to buy. All you need is a computer with an Internet account and you are ready to go.
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What qualifications do your employees hold?

The minimum qualification for recruitment is a bachelor’s degree.
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Do you possess long-term viability?

Yes. We are a debt-free company and make sure that we sign agreements/contracts.
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How do you bill us?

We invoice you monthly. Depending on your situation we can bill you based on a percentage of reimbursements, a flat dollar per claim or a flat monthly rate.
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How do I pay you?

The preferred method of payment is by wire transfer or by check.
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How do I ensure that my data is protected?

We sign a non-disclosure agreement with the client and a non-disclosure bond with our staff. We know that this is pivotal in reducing outsourcing risks.

We have firewalls/VPN (Virtual Private Network) for inbound and outbound security.

Systems do not have external storage devices like floppy/CD drives/USB ports, etc.

All our systems and e-mails are password protected.

Our cabinets are fire-proof and we use an offsite storage facility to store documents.

We have anti-virus softwares installed at both server and client levels.

Only bonafide employees are allowed access into our buildings through the badge access system. We also have 24 hour armed security personnel.

Surveillance cameras are installed throughout the premises.
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How do I sign up a contract or work order?

A sample contract will be send to you.
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