iVaidhya services is committed to following up
on all outstanding claims, no matter the charge or reimbursement.
We believe in continually following up with each insurance company
until payment or processing is resolved. It is this attention
to detail and commitment to our clients that provides an increased
level of reimbursement and that sets us apart from our competitors.
As a billing service, iVaidhya's staff does one
thing: FOCUS on your claims cycle! Claims are processed: reviewed
for accuracy, entered, re-reviewed, submitted (paper and/or
electronically), called on after 30 days, resubmitted, appealed,
etc. We do not get sidetracked with the practices on day-to-day
operations. We have developed a methodology that has allowed
us to repeatedly increase new client's collections and to maintain
greater than 90% collection rates on allowable income. |
| Our follow-up methods include: |
- Telephoning insurance companies regarding unpaid claims
at 30 days for electronic claims and 45 days for paper claims
- Never balance billing a patient until unresolved insurance
issues are completed
- Insurance Inquiries and Appeals to insurance companies
for denied services that do not meet the National Correct
Coding Policy that have been certified by HCFA and approved
by the AMA
- Telephone appeals requested on denied inquiries
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